As complaints go, my issue with high street leviathon Debenhams was fairly under arm in nature but that did not lessen the impact of receiving a positive response from their customer service hit squad. That said, I shouldn’t really be surprised given that the respondant in question shares a name with yours truly.
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While I was promised by the Orange Customer Service Automaton that I would receive a response within 24 hours I had to wait 144 hours for the enlightening feedback from their expert front line customer experience and satisfaction staff.
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Apparently this marvellous product is “so easy a man can do it”. As a domesticated badass I am obliged to find out exactly how simple that actually is, just in case I have the double digit IQ necessary to use it.
Insert the rest of “Sam vs Oven Pride : round 1” » into your cortex

One man’s quest for retail satisfaction continues apace as today he’s taking on high street department store par excellence, Debenhams. Home to the casual gentleman’s semi-stylish without being unconventional fashion range this was the last bastion of shirts that don’t have fucking buttons on the sleeves because modern youth are incapable of rolling their sleeves up and instead require a button to take the hard work out of it.
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Yesterday we initiated contact with one arm of the Proctor and Gamble Collective, the assimilators of all things bathroom related, in order to right some wrongs with their Gillette brand business. Today we turn our attention to Wella, more specifically the Shockwaves range of groovy hair stylisitications.
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Just when you thought the commercial world was safe from the caped complaining crusader he’s back once again with another petty grievance against the captains of industry. This time it’s The Best A Man Can Get Providing That Man Can Figure Out What His Desired Product Has Been Renamed To This Weekâ„¢.
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The consumer crusader leaps into action for a second day in a row to take on the behemoth of supermarkets, Tesco. What, I hear you ask, have the giants of retail done to vex our hero? Read on and find out…
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In what is going to be a regular feature, our hero dons the cape of consumer activism and goes in search of getting a better deal from his mobile phone operator. Saddled with a lousy phone and a lousy contract, Sam works his unmistakeable mojo on those in a customer service role.
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This is the first in what will undoubtedly be a series of guides written by yours truly on the subject of surviving inevitable apocalyptic events in the future. What is unknown is the nature of said inevitable apocalyptic event, so we’ll take no chances and cover as much as possible. In this first installment we’ll be suggesting the right course of action to be taken in the inevitable apocalyptic event that the whole world is blinded by astronomical phenomena and triffids take over.
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I’m back.