While my default mood is possibly best described as irate I have recently started becoming increasingly vexed by members of the marketing and advertising professions who have taken it upon themselves to hijack various pieces of language for underhanded uses.
Continue reading “Sam vs All Telecoms Companies” »

In case you haven’t been paying attention, in the last couple of years those in the banking profession and the institutes they work for have been taking something of a public perception kicking. Whether this is due to them being parasitic minions of beelzebub, or whether we’ve got the wrong end of the stick is neither here nor there, the one thing for sure is that the charm offensive is now on.
Continue reading “Deconstructing the Natwest Customer Charter” »