I hit upon the idea to confront perpetrators of heinous advertising very easily – they create a horrible ad and I go for the very obvious jugular. So far, business as usual. Sometimes however I go chasing some heinous advertising and find that it gets worse as I go looking for the “contact us” link on the website. (I do link to the advert, sorry in advance.) Insert the rest of “Go Compare opera singer devoured by bear” » into your cortex
While I was promised by the Orange Customer Service Automaton that I would receive a response within 24 hours I had to wait 144 hours for the enlightening feedback from their expert front line customer experience and satisfaction staff. Insert the rest of “Sam vs Orange : round 2” » into your cortex
One man’s quest for retail satisfaction continues apace as today he’s taking on high street department store par excellence, Debenhams. Home to the casual gentleman’s semi-stylish without being unconventional fashion range this was the last bastion of shirts that don’t have fucking buttons on the sleeves because modern youth are incapable of rolling their sleeves up and instead require a button to take the hard work out of it. Insert the rest of “Sam vs Debenhams : round 1” » into your cortex
In what is going to be a regular feature, our hero dons the cape of consumer activism and goes in search of getting a better deal from his mobile phone operator. Saddled with a lousy phone and a lousy contract, Sam works his unmistakeable mojo on those in a customer service role. Insert the rest of “Sam vs Orange : round 1” » into your cortex
London’s mayoral election is looming and the two leading candidates have been jousting and generally sniping at each other for several tiresome months now. As ever the political discourse is more about who can be more smug, condescending and generally clever regarding their opponent.
This is a little something I’ve been meaning to write for a while, and since thinking about the subject initially I decided to hold off and build up some source material to back up my point. However, me being me that thinking fell by the wayside, but since I’m in a clearing up kind of mood I’ve decided to just let rip and see where the chips fall.
British media has an unhealthy fixation with celebrity, earned and generated. As a regular commuter into London this is never more obvious than within the pages of the daily, free tabloids The London Lite and The London Paper.
Once upon a time men provided services for men, women for women. Now, in the age of sexual equality we have Unisex services which should in theory take the best of both worlds to offer the ultimate in customer service. Right?
I get bored and enjoy arsing around on the internet, so when I can be bothered I write up some of what I get up to here. Regularity cannot be guaranteed. Constant high levels of writing quality are not promised. I occasionally use some spicy language and this may offend you, I'm pretty certain you'll get over it.
Read it. Rate it. Comment on it. Or not. I'll keep updating anyway with or without you. Who needs you?
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Thane commands it.